Terrapik
A conceptual project for the future of urban gardening.
Role Overview
Co-project manager,
Lead researcher,
UI designer
Tools
Figma
Google Suite
Duration
Ten weeks, Spring 2019
Challenge
As part of a design studio course, my team was tasked with developing a service that utilizes an autonomous system. With the subject matter of our choosing, we focused on young urban garden keepers.
My role
I served as the team's co-project manager, lead researcher, and user testing coordinator. I also served as supplemental UI designer.
Role Overview
Co-project manager,
Lead researcher,
UI designer
Tools
Figma
Google Suite
Duration
Ten weeks, Spring 2019
Challenge
Lenovo's Aura Edition PCs came packed with new technology and software. Amongst the new and exciting offerings was Smart Care. Smart Care is a centralized software solution on both PC and mobile that ensures prompt and efficient customer support. It provides a unified experience of support services across channels with intuitive interfaces and eliminates the hassle of switching between different support platforms. Everything you need is in one place.
Smart Care aims to empower customers to swiftly and efficiently get support and resolve issues on devices, minimize support time, and enhance overall customer satisfaction and experience.
My role
I served as our user experience design team lead managing a small team of collaborating designers to deliver this PC and mobile experience. Additionally, I was the primary UI designer of the mobile application delivering all screens shown in the Mobile Experience section. It was also my pleasure to assist with our user testing and design validation process.
View the full process book
Want to learn more? Full process details are included in the book.
